Cancellation Policy
We understand plans change. Here's our fair and transparent policy.
Cancellation Timeline
Refund percentages based on when you cancel
Partial Payment Cancellations
If you opted for partial payment, the advance paid is non-refundable for cancellations within 7 days. For cancellations 7+ days before, 50% of the advance is refunded.
How to Cancel
You can cancel your booking through any of the following methods. Please always include your booking ID for faster processing.
Email Us
Send a cancellation request to cancellation@tripvibe360.com with your booking ID.
Call Us
Reach us at +91 89255 50990 during business hours (9 AM - 8 PM IST).
WhatsApp Us
Message us on WhatsApp at +91 89255 50990 for quick cancellation aid.
Refund Processing
Approved refunds are processed within 7-10 business days. Refunds are credited to the original payment method. Bank processing times may vary by 3-5 additional business days.
Rescheduling
One free reschedule is allowed up to 7 days before departure, subject to availability. The new date must be within 90 days of the original date. No reschedule within 3 days of departure.
Exceptions
Full refund is provided for cancellations due to medical emergencies (with valid medical certificate), natural calamities at the destination, government travel restrictions, and trip cancellation by TripVibe360. Supporting documentation must be provided within 7 days.
No-Questions-Asked Policy
We believe in fair treatment. If you're not satisfied with a valid reason, reach out to us and we'll find a solution together.
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